This procedure details the minimum requirements for creating a JIRA ticket to ensure the tickets are consistently filled out and contain sufficient information/ references to information for the assignee to do the ticket. Before creating the ticket identify which project the ticket is for. Ensure the ticket does not include multiple projects on JIRA if it does a ticket should be raised for each project and if there is comonality commonality of task the tickets in other projects should be referenced (see Linked Issue). This should ensure each project has proper audit trails of work done.
JIRA Tickets should reflect work that is actually required to be done it should not be a wish list or a possible list. Wishes or possible developments should be put on the appropriate confluence project page and after discussion and definition will be turned in to a ticket for the project.
Fields that must be Populated
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