This document details what needs to be done to help new starters get up and running.
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Staff members with @renal.org email (there is a request in to update this to ukkidney.org) are slightly more complicated because they are configured with both a @renalregistry.nhs.uk email and @renal.org email but with send set to default to using @renal.org They will also need a redirect setup on the renal.org and ukkidney.org that forwards incoming mail to these domains for them to their email @renalregistry.nhs.uk. There are often difficulties now with the setup of this since the switch to O365 where the email is setup but the login details are expecting the @renalregistry account and not the the @renal.org account.
MFA Authentication
All users should setup their MFA account settings (add a phone number to their microaoft profile) this should then allow for proper authetnication when trying to use things like virtual desktop. Users shoudl go to the url https://myprofile.microsoft.com (If on the NBT network you should get logged in, if not you will be asked your password). Once there select security settings and add a phone number to your profile. This will be used to text/call a number through as part of the two factor authentication process.
NBT Documentation is here Remote working - IT information - LINK (nbt.nhs.uk) and here Multifactor authentication security requirement - (Work in Progress) - LINK (nbt.nhs.uk)
Atlassian Logins
All new starters will need adding to Atlassian with access to confluence and the appropriate JIRA groups. This can be done via https://www.okta.com/uk/login/ and using renalregistry or just using the url https://renalregistry.okta.com. Once they have the OKTA account configured with the approriate group memebrships then their account can be activated and they will get an email to configure their password etc. This can only be done once their account is configured and active otherwise the email will never arrive. It is usually useful to point new starters to the urls for Jira and confluence.
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As part of a security update NBT have removed access to any NBT services from an non NBT device unless it is registered using the InTune software (What is Intune? - LINK (nbt.nhs.uk)). So if you want to access NBT emails from your personal phone you need to register your device with NBTIT. Non NBT laptops are not supported their documentation states: "In Tune is not supported on these devices and will not work. Please use Windows Virtual Desktop "
Phone
Some remote workers have a separate work phone. These should be set up in the normal way but if emails are required on the phone they will need to be registered in the same wayas Personal devices.
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