Every minor change requires:
- Ticket raised requesting changes
- Change request goes to account manager
- Account manager sends a quote
- Quote agreed
- Account manager sends contract addendum to Steph
- Steph signs addendum, adds it to the every growing pile
- Once signed, works are scheduled
- Some time later, works get completed. Occasionally, if the stars align, this happens without issues.
Aside from extra effort, this makes lead times for what should be 5 minute jobs extend into days or, typically, weeks.
Cloud credits agreed to be added as a “final” addendum on 15/11/2023
- Waiting for confirmation as of 20/11/2023

Ongoing - Missing basic features

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Ongoing - That constant feeling that no matter how many things we have going on, we should never ask AIMES to do more than one thing at a time otherwise something will get missed

T20231106.0006 raised 06/11/2023
- Request for info on max RAM availability for each server
- Assigned to Heather on 06/11/2023
- No response as of 20/11/2023

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